Crocs Australia Reviews
Crocs Australia Customer Reviews (6)
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Crocs Australia Customer’s Q&A
Crocs Australia FAQs
About crocsaustralia.com.au Popular Products and Services?
Based on the information available, Crocs Australia is a popular online store for Crocs footwear. However, there have been mixed reviews about their products and services. Some customers have reported issues with inconsistent sizing and customer service. There have been instances where customers received shoes that were either too small or too large despite following the size guide provided by the company. Additionally, some customers have expressed dissatisfaction with the company's returns policy and the response time of their customer service. It's also been noted that the material of the clogs can be hard and inflexible, making them uncomfortable to wear. Please note that these are customer reviews and experiences, and they may not reflect the experience of every customer..
Are there any discounts available on crocsaustralia.com.au?
Yes, there are several discounts available on crocsaustralia.com.au. They have a Spend & Steal offer where you can get 40% off on orders of $250+, 20% off when you buy 2 items, and 30% off when you buy 3 items. Additionally, there's an extra 10% off on sale-priced items. They also have a Click Frenzy Sale where you can save up to 40% off on clogs, sandals, slides, flips, socks, and Jibbitz™. Please note that these offers are subject to change and it's best to check the website for the most current deals.
How long does it take to receive an order from Crocs Australia?
According to the information I found, orders from Crocs Australia typically ship within 1 business day of order confirmation. The estimated delivery time is 2-10 business days. However, please note that this is an estimate and actual delivery times may vary. If your order amount is over A$100, shipping is free. For orders below A$100, there is a shipping charge of A$9.99 per order. Please note that these details might have changed, so it's always a good idea to check the latest information on the Crocs Australia website or contact their customer service for the most accurate details.
About crocsaustralia.com.au Payment Method?
The payment methods for crocsaustralia.com.au include transactions processed through ANZ Bank in Australia, ensuring no overseas charges occur. Additionally, PayPal Australia is also accepted as a payment method, which also does not incur any overseas charges. However, it's worth noting that some customers have reported that PayPal is not offered as a payment option. Please verify the available payment methods directly on the website before making a purchase.
How do I contact crocsaustralia.com.au customer service?
You can contact the customer service of Crocs Australia through the following methods:
- Email: You can send them a detailed message and a representative will reply within 48 hours. You can also email them directly at customerservice_au@crocs.com.
- Phone: You can give them a call at 1800 870 685.
- WhatsApp: You can drop a WhatsApp chat at 61 3837 62125.
- Working Hours: Their working hours are from 7 a.m. AEDT on Monday, 24 hours from Tuesday through Friday, and from 12 a.m. to 9 a.m. AEDT on Saturday. They are closed on Sunday.
Please note that these details are subject to change and it's always a good idea to check their official website for the most current information..
crocsaustralia.com.au Return Policy?
Based on the information available, the return policy of Crocs Australia seems to be quite challenging for customers. Customers have reported that they had to pay for return shipping even when the sizes were inaccurate. The company reportedly does not provide a return label, and customers have to ship back the shoes themselves. It has been mentioned that their policy is that they won't even acknowledge receiving the package for 4 weeks after it arrives. As for the shipping policy, it appears that customers have had issues with the company's warehouse not accepting returns directly, despite being closer to their homes than the post office. Customers have had to ship back the shoes to the company. However, the exact details of their shipping policy are not clear from the available information. Please note that this information is based on customer reviews and experiences, and the actual policies may vary. For the most accurate information, it is recommended to check the official website or contact Crocs Australia directly..
What is the contact information of Crocs Australia?
The contact information for Crocs Australia is as follows:
- Address: 47 Wellington Street, St Kilda, Victoria 3182
- Phone Number: 1800 469 382
- Additional Contact: You can also reach them at 1800 870 685 or via WhatsApp at 61 3837 62125. They are available from 7 a.m. AEDT on Monday, 24 hours from Tuesday to Friday, and from 12 a.m. to 9 a.m. AEDT on Saturday. They are closed on Sunday..